In traditional healthcare settings, individuals are often referred to as “patients,” implying a passive role in their own care. However, we believe that everyone should be actively involved in managing their health and well-being. That’s why we’ve adopted the client vs. patient model, which emphasizes collaboration, empowerment, and personalised care.
As a client-centred healthcare provider, we view each individual as an active participant in their healthcare journey. Rather than simply receiving treatment, clients are empowered to make informed decisions about their health, working together with healthcare professionals to achieve their goals.
As a patient we standardise and follow the best international and local guidance to make sure you get the right treatment.
As a client we care that you don’t have all day to sit and wait for us to call your name to be seen.
Your time is precious, and we respect that
We care that you must do the school run, pick up three children, and make the dinner.
We care that you are about to make the most important presentation of your life but you are blinded with a migraine and need some help to get you better quickly.
If you can’t wait for your results or we need to follow up, we reach out to you at your convenience and work around you to make things work.
If you have any questions the doctors are there to answer them directly, you will not be triaged through a receptionist.
At Priority Healthcare Plus, we’re committed to providing compassionate, client-centered care that prioritises your health and well-being. Experience the difference of the client vs. patient model with us.